Yay, Cavender's! Even though STS would do nothing about the broken snap, Cavendar's was wonderful enough to exchange this tote for one where the snap is intact. Thanks, Cavender's, because I do love the tote, it is gorgeous and everything fits.
I have to say ….not impressed!! I saw a friends and fell in love. Ordered it…when it arrived it was soooo poorly packed and scrunched up…doubtful I will ever get the creases out.
This purse is gorgeous, I used the gun holster strap 3 times and the snap broke off. I emailed the company to see what we could do to remedy this and they said NOTHING! They told me to go back to Cavender's, where I bought it and see if they would do anything, but that they were not going to do anything themselves. I am VERY disappointed because I paid good money for this purse and they won't stand behind their product or even try to remedy the problem in any way. I also bought the beautiful clutch wallet and love it, but I will NEVER buy anything made by this company again!