I bought this coat for my boyfriend after he had seen it at the 2018 Congress and when going to buy it they didn’t have his size. He wore it a bit during the cold days winter in 2019, and then when he broke it back out this winter the zipper was shot. We called to see if they could fix it or work with us on this, since this jacket really hadn’t been worn enough for the zipper to have given out. We have mild winters and most days it’s too heavy. We were offered nothing in return and are left with a practically new looking jacket that he can’t wear because the zipper won’t zip.